Business Operations Manager (Berlin)

Our vision is to build a bank the world loves to use. Technology
and design empower everything we do. N26 is Europe’s first Mobile
Bank with a full European banking license. We have 3.5 million
customers across 24 markets. Our team of over 1300 employees in 4
locations is concentrated on reinventing the banking experience for
the digital generation. Valentin Stalf and Maximilian Tayenthal
founded N26 in 2013 and launched the initial product in early 2015.
Since January 2015, N26 has been available for Android, iOS, and
desktop. N26 has raised more than $500 million from investors
including Insight Venture Partners, GIC, Tencent, Allianz X, Peter
Thiel’s Valar Ventures, Li Ka-Shing’s Horizons Ventures, Earlybird
Venture Capital, Greyhound Capital, Battery Ventures, in addition
to members of the Zalando management board, and Redalpine Ventures.
Business Operations Manager Once here you will Improve our
processes We trust our employees here and encourage them to take on
responsibility from day one. In our team you will assume
responsibility for the development and improvement of the
procedures in our banking ecosystem. Your prior experience with
banking tools and processes, will ensure that you are able to
automate and optimise everything we do. You’ll be the hub for all
procedural topics in relation to our current account and banking
platform – using your passion for innovation and technology to
drive our processes forward as precisely and flawlessly as
possible. Manage our partners As our Business Operations Manager
you’ll be monitoring the performance of both our existing, and our
potential partners. You’ll be involved in the full lifecycle of
contracts from the negotiation and implementation of new partners,
to the supervision and analysis of their performance. You’ll be
constantly reviewing data to gain a deeper understanding of the
products under your supervision, and ensuring their performance is
in line with SLA’s. This relationship is crucial to our operation,
and you will be crucial for ensuring a successful collaboration
with our partners. What you will bring along Your considerable
operational experience from a startup, Fintech, investment banking
or consultancy background. You have at least 4 years work
experience. The passion you have for innovation and tech, should be
matched by your proven track record in operational excellence and
process automation. As an independent problem solver, you are more
than happy approaching challenging new tasks, always working
‚hands-on‘ towards tangible objectives. Project Management comes
natural to you, as well as confidently engaging and interacting
with stakeholders across the business. You have a deep knowledge
base on some of our key banking topics (Cards, Bank Payments,
Mobile Payments, Account, Core Banking Systems,Credit, Investment,
Insurance). Don’t worry if you don’t know it all, as long as you
have a burning desire to further your knowledge on the rest. You
thrive in an international environment, and have excellent English
skills as well as a bachelor’s or master’s degree in business
administration, economics, computer science or a related field.
What we hope you have You are interested in understanding and
deepening your knowledge of the banking business You have some
international experience (study or work abroad) and thrive in a
multicultural environment You enjoy implementing and optimising
complex processes as the foundation of your work What we offer High
degree of autonomy Working with international, highly engaged peers
Flat hierarchy and open communication Getting things done attitude
A stack of the most modern technologies Exciting Challenges Find a
career path. Not just a job. Some of our benefits and rewards can
be found on our careers website Sound good? Send us your
application online, and we’ll get back to you soon.